Got Questions? We’ve Got Answers!
How long does delivery take?
We do our best to get your order to you as quickly as possible! Most orders are packed up within 48 hours and typically arrive in 1-2 weeks. During busy seasons or due to unexpected delays, it may take a little longer — but rest assured, your package is on its way!
How can I track my order?
As soon as your order ships, we’ll send you an email with a tracking number. If you have any trouble tracking your package, just reply to the email, and we’ll be happy to help!
What if my order gets lost or damaged?
Oh no! We never want that to happen. If your order is lost or arrives damaged, just reach out — we’ll replace or refund it right away, no worries.
Do you deliver to my country?
We ship to most countries worldwide! If there’s ever an issue with your shipping location, we’ll contact you ASAP to find a solution.
Will all my products arrive together?
Sometimes, to speed things up or avoid customs delays, we ship items separately. If your order arrives in multiple packages, don’t worry — everything is on its way!
Where do your products come from?
We work with trusted suppliers around the world to bring you the best quality at the best prices. Most of our products are shipped from Asia, but rest assured, we only select items that meet our high-quality standards!
Can I change my order after placing it?
Yes! If your order hasn’t been shipped yet, just let us know, and we’ll happily update it for you. If it’s already on its way, we won’t be able to change it — but we can always help with an exchange.
Can I cancel my order after purchasing?
We totally get it — sometimes we change our minds! You can cancel your order within 30 minutes of purchasing, no questions asked. Just send us a message, and we’ll issue a full refund right away.
Can I return my order?
Of course! If your item is unused and still in its original packaging, you can return it within 30 days of receiving it. Just reach out to us, and we’ll send you the nearest return address. Once we get your package back, we’ll process your refund and let you know!
Can I exchange my order?
Absolutely! If you’d like a different size, color, or product, you can exchange your item within 30 days of receiving it. Just contact us, and we’ll provide return instructions. Once we receive your return, we’ll ship out your exchange order ASAP!
Have another question?
We’re always here to help! Reach out anytime using our Contact Form, and we’ll get back to you as soon as possible.